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Refund Policy

Refund Policy – 1892 Supply Co.

Effective Date: July 2025

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 REFUND & RETURNS POLICY

 Returns Eligibility

You can return your order within 14 days of delivery if:
   •    The item is unworn, unwashed, and in original condition
   •    Tags and original packaging are still attached
   •    It is not a custom, made-to-order, or clearance item

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 Exchange Policy

Need a different size? No problem.
   •    Email us to request an exchange: Info@1892supplyco.co.uk
   •    Exchanges are processed once we receive your original item

Exchanges depend on available stock. If unavailable, we’ll offer a refund.

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 Items Not Eligible for Return
   •    Custom or limited drop items
   •    Underwear or intimate apparel
   •    Sale/clearance items
   •    Items returned in poor or used condition

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 Refund Process
   •    Refunds are processed within 5–10 business days after we receive your return.
   •    You’ll receive an email confirmation once your refund is issued.
   •    Refunds are credited to your original payment method.

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 How to Start a Return
   1.    Email Info@1892supplyco.co.uk with your order number and reason
   2.    We’ll reply with return instructions and address
   3.    Package the item safely and return via tracked post
   4.    We’ll notify you once received and processed

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 Return Shipping Costs
   •    You are responsible for return postage unless the item is faulty or incorrect
   •    For faulty items, we’ll provide a free return label

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 Need Help?

For questions about your order or our policies:
Info@1892supplyco.co.uk

About Us – 1892 Supply Co.

From the Dockyard to the Deck

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We’re Josh Oxley and Sam Ogden — founders of 1892 Supply Co., and best mates since we first met at secondary school at 11 Years old and that was a long time ago.

Both of us came up working in the engineering world, grafting in tough environments where quality gear and hard-wearing kit actually matter.

Sam spent 8 years serving in the Royal Air Force, which is where the inspiration for our military tribute line came from — honouring those who serve and those who never made it home.
We both grew up around the dockyards and always felt like the heritage here was being forgotten. 
1892 Supply Co. was born out of pride for where we’re from — Grimsby, its dockside grit, and the history etched into the brickwork of the tower that’s stood over this town since.

That tower isn’t just a landmark — it’s a symbol of working hands, cold mornings, and strong backs it’s a symbol of what built this town. Everything we make is a tribute to that

We built this brand for people like us. People who respect legacy. Who carry weight. Who show up, get on with it, and stand for something.
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“We’re not just making clothes — we’re telling the story of the coast, the fleet, and the ones who kept it all afloat.”
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What We Stand For:
   •    Oversized fits that don’t cut corners
   •    Heavy cotton, bold graphics, heritage feel
   •    Pieces inspired by fishing fleets, dockyard trades, and military service
   •    Designed in Grimsby. Built for anyone who grafts, anywhere

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